Chatbot design tips from colors to responses and AI prompts

Conversation Design for Chatbots The approach created a spaghetti-like approach to chatbot building. Chatbot UX design, in essence, is about ensuring that every ‘ping’ from the chatbot resonates with a human touch. It’s about ensuring that each reply feels like a message from a friend rather than a machine. And in a digital age where…

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Independent Insurance: Reasons to Pursue M&A

Independent Insurance: Reasons to Pursue M&A 2023 proved to be a dynamic period in the insurance industry, particularly in the realm of independent insurance agencies. With a landscape marked by innovation, evolving customer expectations, and changing market dynamics, the sector has seen many mergers and acquisitions. Today, we dive into three of the primary reasons…

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